Frequently Asked Questions
Will you ship your puppies?
No, we require all owners to pick up their new puppies in person. There are no exceptions. We will however meet you at the Indianapolis International Airport for you to fly in and pick up your puppy.
What payment methods will you take?
At this time we are limiting payment methods to paypal through this website and cash in person payments at time of pick-up for puppies only if prior arrangements have been made. Under no condition will we accept checks, money orders, or iou's.
What if I need a health certificate to fly with my puppy?
Please let us know prior to placing your deposit if you will be requiring a health certificate. It is a special Veterinarian appointment and can take a few days to arrange. In addition, you will be required to pay the additional fees associated with the visit.
Are the puppies vet checked?
Yes, we make sure every puppy is vet checked prior to leaving us.
Can I see more pictures of the puppies?
Of course you can, but please be aware the most current pictures are the ones on the website. It may take a bit of time for us to take new pictures.
Can I visit your facilities?
Yes, you can visit. But as we operate out of our home and do not currently, it's in the works, have a official kennel space. We do require you to make a appointment.
What if I have a question?
I would be pleased to talk to you about my favorite subject Cocker Spaniels. But, in order to not take away from family time please try to contact us between 9 am and 9 pm. Visit the contact page for my phone number or fill out the form located on this page.
If I choose to buy a puppy for a pet, do I get papers?
No, if you choose pet pricing you will not get papers. A limited registerable paper might be available.
What if I put down a deposit and but change my mind about having a puppy?
All deposits are non-refundable, due to the money being used for the care, feeding, training, vaccines, wormings, fecal testing, and Vet visits. Please make certain you truly want and can care for a puppy, before placing a deposit.
What about Payment Arrangements?
Payment Arrangements are very limited, and are not guaranteed. They will be offered on a case by case basis. Feel free to inquire.
What about Pet Nannies?
If you choose to use a pet nanny. You are responsible to make all arrangements and pay for the pet nanny yourself. It will also be required that you pay for your puppy 1 week prior to pick up date and sign your contract electronically. Please note, we cannot guarantee the health, safety, and security of your puppy once it has been handed off to a 3rd party. So any health guarentee is voided if you choose to use a pet nanny. The nanny will need to be checked out by us as well. If we deem them unsuitable or unsafe, you will be notified, and have the ability to choose someone else within 2 days. Or the sale willl be terminated and your deposit will be forfeited. They will need to provide id and you will need to send me their name, phone number, and name of their company, when you sign your contract.